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12. Warranty

For all units or parts fabricated by AXA, AXA provides the following warranty for 12 calendar months after the date of delivery:

If a fault is detected in the construction, material or workmanship of any part fabricated and designed by AXA, the material shall be returned free of charge to AXA. As soon as possible after receipt, AXA will within normal working hours repair or renew the parts as required. If the repair takes place on site, we reserve the right to debit the customer for travel costs and accommodation. The warranty given in this clause is subject to the provisos that the purchaser has followed the instructions issued by AXA in relation to the goods and that it has been applied according to the way of function agreed in writing.

Our responsibilities and warranty cover only faults and defects occurred during correct use. Our warranty does not cover faults and defects occurred due to lack of maintenance, incorrect mounting carried out by the purchaser or third party, alterations made without our written consent, faults in any sort of repair carried out by the purchaser or third party or normal wear or tear. In case the purchaser has asserted claim on AXA according to afore-mentioned and there proves to be no fault or defects for which AXA can be held responsible, AXA reserves the right to debit the purchaser with any costs and manhours that the claim has caused AXA.

Replacement or repaired parts will be forwarded for AXA’s account.

Replaced parts shall be put at our disposal and remain our property. The afore mentioned is not valid for external, supsupplied parts, for example plugs and cables, contained in our delivery. For such parts only the warranty issued by the subsupplier is recognized.

  General Sales And Delivery Conditions